Bobby Ghoshal has been appointed as the new CEO of Experity, aiming to transform the urgent care experience for millions of Americans.
Bobby Ghoshal stepped into the role of chief executive officer at Experity this week, inheriting a mission to redefine how millions of Americans experience urgent care.
The announcement of his appointment came during the company’s annual Urgent Care Connect conference and marks the culmination of a deliberate, year-long transition plan.
Ghoshal, a veteran Indian American tech leader, succeeds founder David Stern, who will transition to the role of executive chairperson. While Stern laid the groundwork for the market-leading platform, Ghoshal is tasked with shaping its future.
With over 30 years of experience in the healthcare software-as-a-service (SaaS) sector, Ghoshal is no stranger to the high-stakes environment of healthcare technology. He has built a reputation for driving growth through a combination of operational discipline and technological foresight.
Before joining Experity as president and chief operating officer in August 2025, Ghoshal held a key executive position at ResMed, where he led the Residential Care Software business, a division that generated over $600 million in revenue.
His extensive resume showcases his expertise in scaling complex healthcare ecosystems. During his tenure at ResMed, Ghoshal served as chief technology officer and as COO of Brightree, a software vendor specializing in out-of-hospital care. Throughout his career, he has successfully managed more than $2.5 billion in acquisitions, demonstrating his strategic capability in navigating the financial and technical intricacies of the medical technology industry.
“At Experity, the CEO role sets the pace and direction for everything we do,” Stern stated. He noted that since Ghoshal joined the company last year, he has concentrated on building strong connections with customers and earning the trust of the internal team.
Ghoshal’s arrival coincides with a period of rapid technological evolution at Experity. Under his leadership as COO, the company began integrating artificial intelligence into its clinical workflow through tools like “AI Scribe” and “Care Agent.” These innovations aim to eliminate the administrative friction that often hampers patient care.
For Ghoshal, the mission is deeply personal. He has expressed a strong commitment to “humanizing” the tech-heavy environment of modern clinics. By leveraging his background in engineering and commercial execution, he aims to create a “touchless” electronic medical record (EMR) experience that allows doctors to focus on patients rather than computer screens.
<p“It is my privilege to lead our next chapter of transformation,” Ghoshal said during the announcement. He emphasized that his focus will remain on accelerating innovation and empowering providers to deliver high-velocity, high-quality care.
As he takes the helm, Ghoshal will oversee a workforce of approximately 575 employees across locations in Tennessee, Illinois, South Dakota, and Georgia. Supported by the private equity firm GTCR, his leadership signifies a strategic pivot toward a future where AI and automated workflows become the standard for on-demand healthcare.
According to The American Bazaar, Ghoshal’s vision for Experity is set to transform the urgent care landscape significantly.