Many Teens Use AI for Chatting, Prefer Human Interaction

Feature and Cover Many Teens Use AI for Chatting Prefer Human Interaction

Nearly three-quarters of U.S. teenagers have interacted with AI tools, using them for activities such as advice seeking, flirting, and deep conversations, a new study reveals.

Teenagers have traditionally turned to each other for advice, flirting, and sharing profound conversations. However, a new study indicates that nearly 75% of U.S. teens have used artificial intelligence (AI) tools for these activities at least once.

Conversational AI systems like CHAI, Character.AI, Nomi, and Replika present compelling opportunities for teens to engage in role-playing, seek support for mental health issues, or simply chat. The nationwide study, released by Common Sense Media, a nonprofit organization focused on media reviews and research funding for young people, highlights these tools as “digital friends or characters you can text or talk with whenever you want.” These AI companions are distinguished from AI assistants, image generators, or academic help tools.

The findings reveal that over half—52%—of teenagers use AI companions regularly, engaging with them at least a few times each month. “They’re using them for entertainment purposes, out of curiosity,” said Michael Robb, head of research at Common Sense Media. “Despite this, teens still spend more time with real friends and find human conversations more satisfying. But if you scratch the surface, some alarming trends emerge.”

For instance, one-third of teens surveyed admitted to having serious discussions with AI companions instead of real people at least once. Approximately the same percentage have found AI interactions just as, if not more, satisfying than conversations with humans.

Adolescence is critical for developing social, critical thinking, and emotional regulation skills. With an average screen time of 8 hours and 39 minutes daily, according to Common Sense Media, the study’s authors express concern about the influence of AI companions in teens’ digital landscapes. About 25% of the teens surveyed shared personal information, such as their name and location, with AI companions—tools designed to collect user data. Some AI platforms are marketed to audiences as young as 13, though age restrictions are often easily bypassed by young people.

A third of teens reported feeling uncomfortable during interactions with AI companions, troubled by something said or done by the AI. Nonetheless, many teenagers approach AI companions pragmatically; about half of the respondents expressed distrust in the information or advice from AI companions, with younger teens being more trusting by a margin of seven percentage points.

The vast majority of teenagers, 80%, still prioritize human friendships over AI interactions. Common Sense Media recommends that individuals under 18 avoid using AI companions altogether due to the risks involved and the potential for addictive behavior. “I’m not necessarily confident that the companies behind these companions have teens’ well-being in mind,” Robb stated. “If these companions were designed to promote well-being, rather than to capture attention and collect personal information, we might be having a different conversation.”

According to NPR, these findings spotlight the complex dynamics at play as AI tools become an integral part of teenagers’ lives, warranting attention from parents, educators, and technology developers alike.

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